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How 111btd Handles Your Personal Information

This privacy policy sets out exactly what data 111btd collects when you open an account, make a deposit via bKash, Nagad, or Rocket, and use our lobby. Access and eligibility depend on your local law and eligible regions.

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111btd How 111btd Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

111btd uses SSL encryption on every page and at every stage of your account session. Your bKash, Nagad, and Rocket payment details travel over encrypted connections and are never stored in plain text on our servers. We apply access controls so that only the staff who need your data to resolve a support query or process a withdrawal can view it.

Cookie Use

We use cookies to keep your session active and remember your wallet preference. You can adjust cookie settings in your browser, though some account features may not work without them.

Account Security

Your account uses OTP verification linked to your registered mobile number. Each login and withdrawal step requires confirmation, which reduces the risk of unauthorised access.

Data Retention

We keep your account data for as long as your account is active and for the period required by our financial record obligations after it closes. You can request details of how long specific records are held.

Requesting Changes

You have the right to request access to your data, correct inaccurate records, or ask for deletion where no legal obligation requires us to keep it. Contact support with your account details to start the process.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to access the personal data we hold on your account, request a correction, or ask us to delete your information, our support team handles all privacy-related requests. Reach out through any of the channels below and include your registered account email or phone number so we can locate your record and respond promptly.

Live Chat Open the live chat window from any page on 111btd. Mention that your query is a privacy request and an agent will route it to the right team.
Email Support Send your privacy request to our support email. State your account details and the specific data action you need — access, correction, or deletion.
Account Help Centre Log into your account and open the Help section. Submit a privacy ticket directly from there so your request is linked to your account record automatically.

Common Questions About Your Privacy at 111btd

These are the questions we hear most often from account holders about how their data is handled, what rights they hold, and how to act on those rights through our support channels.

We collect your name, phone number, email, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also collected automatically when you access the lobby.

Transaction data is shared only with the payment processor handling that specific transfer — bKash, Nagad, or Rocket. We do not sell or pass your financial data to advertisers or unrelated third parties.

We retain records for the period our financial obligations require after account closure. For the exact retention period on your specific data type, contact our support team by email or live chat.

Send a request via live chat, email support, or through the Help section inside your account. Include your registered phone number or email so we can locate and compile your records quickly.

Yes. Where no legal or financial record obligation requires us to keep your data, we will delete it on request. Contact support, state your account details, and specify the data you want removed.

Whether this policy applies to you depends on your local law and eligible regions. Read this policy alongside applicable Bangladesh regulations and contact support if you have region-specific questions.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.