Reference

Terms That Govern Your 111btd Account

Before you open an account or move money through bKash, Nagad, or Rocket on 111btd, these terms set out exactly what you agree to and what we commit to in return.

Applies to all account holdersCovers bKash, Nagad, Rocket transactionsEligibility depends on local lawUpdated terms replace prior versionsContact support for any dispute
111btd Terms That Govern Your 111btd Account
HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

Account Verification

We verify account details before processing withdrawals. You may be asked to confirm your mobile wallet number — bKash, Nagad, or Rocket — matches the name on your account.

Data Retention

Transaction records, account activity logs and wallet details are retained for the period required under applicable rules. You can request a summary of your account data via support.

Terms Change Notice

When we update these terms, we post the new version here with the effective date. Continued use of your account after any update counts as acceptance of the revised conditions.

Requesting Changes

If you believe a term has been applied incorrectly to your account — for example, a Rocket withdrawal held under the wrong rule — contact support with your transaction reference and we will review it.

REACH OUR TEAM

How to Contact Us About These Terms

Live Chat Open the chat widget from any page on 111btd to reach our support team directly. We handle account, payment and terms queries through chat first.
Email Support Send a detailed message to our support address for written records of any terms dispute. We respond to email queries about account conditions and wallet transactions.
Account Help Centre The help section inside your account covers common questions about deposit rules, bKash transaction limits, and what happens when a withdrawal is held for review.

Terms and Conditions Questions Answered

These terms apply to every person who creates an account on 111btd. Eligibility depends on your local law and whether your region is supported — access is not available where local law prohibits it.

The updated terms take effect as soon as they are published on this page. If you keep using your account after the change date, that counts as agreement to the new version.

Yes. All deposits and withdrawals made through bKash, Nagad, or Rocket fall under these terms. Transaction limits, processing steps and reversal rules are all part of the same agreement.

Start with live chat or email support and include your transaction reference. We check the server record for the relevant round or wallet transfer and respond with a written outcome.

Yes. We may suspend or close an account that breaches these terms — for example, duplicate accounts or wallet mismatches found during verification. You will be notified and given a chance to respond.

No. Nothing in these terms removes any right you hold under applicable consumer protection law in Bangladesh or your eligible region. Local law takes precedence where there is a direct conflict.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.